Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs. Total shipping charges are shown on the checkout page.

Most apparel items are $5.99 for one item + free for additional items shipped domestic and $6.99 for the first item + free per each additional product to the rest of the world (Standard Shipping)

HOW LONG WILL IT TAKE FOR PROCESSING THE ORDER/PRODUCT?

Because almost products at GearPow are personalized products, or are manufactured according to the needs of customers to minimize costs (excluding costs of storage, warranty, product maintenance as well as extreme weather affects product quality), so as soon as you place the order, the product will begin to enter the production process.

Processing time before shipping
Mug / Fleece Blanket (12AndTee.Com) 1 - 2 days
Hoodie / Zip Hoodie / Sweatshirt / T-shirt 4 - 7 days
Pant / Shoes / Blanket 5 - 9 days

 Note: Term "day" is used as business day (not included weekends or holidays)

Note: As the COVID-19 epidemic is spreading (from March to October), to ensure social spacing, production can be delayed by an additional 1-3 days. We always prioritize the health of workers first.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

For all products, check details in table below.

US Domestic International
Standard Shipping (Tracking available, Insurance included 7 - 11 days 10 - 16 days
Express Shipping (Tracking available, Insurance included) 5 - 8 days 6 - 12 days

 Note: Term "day" is used as business day (not included weekends or holidays)

Note 2: Remote areas like Alaska will take 10-15 business days in addition for shipping. Please consider before ordering.

Above is a table of average shipping time provided by DHL/USPS. Shippng time may vary by a few days depending on the shipping conditions / delivery network of DHL/USPS in your area. We are not committed to the maximum time you will receive the goods, but always make sure your buying experience is the best.

Please refer to the tracking codes of our other customers' orders here.

Update from Sept 20th, 2020: As for Express Shipping, we guarantee that the shipping process will be faster than Standard Shipping, as we prioritize processing the order as soon as the order is placed successfully. However at this time (when the epidemic spreads and too many locations in the United States are experiencing problems of natural disasters, violence, etc.), until the end of 2020, we will not commit the time (this is also updated in Return and Refund policy page). USPS has slowed delivery to our customers too many times with Express Shipping than they expected.

But for sure, we will make sure the delivery time of Express Shipping will be 2-3 days faster than Standard Shipping.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

And yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Global mail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 20 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

WHY DON'T I GET ALL THE SAME ITEMS AT ONCE?

If you place more than one item in the same order, and the products are different from the following, your order will likely be split into multiple shipments to ensure the fastest average shipping speed in our global tracking system.

The reason is that there is a difference between order processing times for different types of products. For example, processing time for a Hoodie/Zip Hoodie 3D only takes about 3 days on average, but with a blanket it will take longer. Additionally, different products may also be in stock at our different warehouses (we have 2 warehouse in Kansas and NY), so within the same order, items can be shipped separately from the shipping warehouses. You don't have to worry about this. Transportation costs are not added at all.

Note: In some cases, there will be Footwear/Shoes products that we have to re-request from a large facility factory in Taiwan. They are a more complex and costly finish than shirts, so there will be some cases where we have to outsource it from there. Delivery and order processing times will likely increase by up to 5 business days.

WILL I BE CHARGED VAT TAXES?

We do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

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